Such afflictions are unheard of in my people. Due to their complete and perfect nature, but he leaves that out. But I know well the various enfeebling limitations mortals suffer, however knowing and truly experiencing them are very different.

Even when he took on mortal bodies, living out the rest of that mortal's life as them while doing his great work, he always had his Sight. Always had his abilities that kept him above being just a mortal. As much as he might have tried to live the Mortal Experience™, it is now clear as ever he's far from ever having done as much.

It is a true pity that there are not better accommodations made for you and yours, it would not be hard, I wager. Unless your star is one behind in technology, I suppose.